The terms,no fine‑print games.

01Agreeing to these terms

These Terms of Service apply when you visit our websites (including getcrystalclearcredit.com and its subdomains), submit a form, request a quote, message us, or receive texts and emails from us. They are an agreement between you and C3 Business Solutions, Inc. d/b/a C3 Solutions ("C3 Solutions," "we," "us" or "our"), which operates the Crystal Clear Credit brand. By using our sites or submitting a form, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the site or submit a form.

02Our services

Crystal Clear Credit provides credit education and credit restoration services, with a focus on clients preparing for homeownership and other big purchases. Enrolling as a client requires a signed client service agreement. That agreement, together with the disclosures provided before you sign it, sets out your program, the services we will perform, fees, timeline and cancellation terms. If anything in these Terms conflicts with your client service agreement, the client service agreement controls.

03Your rights under federal law

Credit repair services are governed by the federal Credit Repair Organizations Act and state law. Before you sign, you receive a written statement of your rights, including the "Consumer Credit File Rights Under State and Federal Law" disclosure. A few highlights:

• You have the right to dispute inaccurate information in your credit report yourself, directly with the credit bureaus, at no cost. Nothing we do is something you are legally barred from doing on your own.
• Accurate, current and verifiable information generally cannot be removed from your credit report before the time periods set by law.
• You may cancel your client service agreement without penalty or obligation within 3 business days after the date you sign it, by sending written notice as described in the agreement.

Nothing in these Terms waives or limits any right you have under the Credit Repair Organizations Act or any other law.

04No guaranteed results

We work hard and we're good at this, but credit bureaus, creditors and collectors make their own decisions. No specific outcome is guaranteed, including the removal of any item, any particular score increase, or approval for a mortgage, loan or other credit. Client results shared on our sites and social media reflect individual experiences and are not a promise of what you will get.

05Fees and payments

Program fees, payment schedules and billing terms are stated in your quote, invoice and client service agreement. Payments are processed by our third-party payment processor, which collects and stores your card or bank details. If you set up autopay, you authorize us to charge your saved payment method on the schedule shown on your invoice. Questions about a charge? Email Client Support before contacting your bank so we can help sort it out quickly.

06Your responsibilities

• Give us complete, truthful and current information, and tell us when something changes (address, phone, email or monitoring login).
• Never ask us to dispute information you know is accurate, or to misrepresent your identity. Fraudulent disputes are illegal, and we may end services if they happen.
• Keep your credit monitoring active as your program requires, and send us bureau and creditor mail you receive.
• Use our sites lawfully. Don't try to break in, scrape, overload or misuse them.

07SMS Messaging Terms

If you change or give up your mobile number, please text STOP from that number first or let us know, so the next owner of the number doesn't get your messages.

08Email communications

By submitting a form, you agree to receive emails about your inquiry, quote, enrollment, invoices, payments and services. These service emails continue while you have an open inquiry or active account. If you opted in to education and offers, you can unsubscribe any time using the link at the bottom of any marketing email, or by emailing info@getcrystalclearcredit.com with "Unsubscribe" in the subject. We honor marketing opt-outs within 10 business days.

09Education, not legal advice

Our website, social media, community and course content are for general education. They are not legal, tax, investment or mortgage advice, and reading them does not make you a client. For advice about your specific situation, talk with a licensed professional.

10Our content

The Crystal Clear Credit and C3 Solutions names, logos, the tagline "Clarity Today. Freedom Tomorrow.", our photos, letters, templates, guides, software and site content belong to C3 Business Solutions, Inc. or its licensors. You may view and print pages for your personal use. You may not copy, resell, republish or create derivative works from them without our written permission.

11Third-party services

We work with outside providers such as credit monitoring services, payment processors and scheduling and messaging platforms. Their services are governed by their own terms and privacy policies, and we aren't responsible for their content or practices. Some links to monitoring providers may be affiliate links, which means we may earn a commission if you enroll.

12Disclaimers and liability

Our websites and content are provided "as is" and "as available." To the fullest extent the law allows, we disclaim implied warranties, and we are not liable for indirect, incidental, special or consequential damages from your use of our websites or content. Some states don't allow these limits, so they may not apply to you. These limits never reduce rights you have under the Credit Repair Organizations Act, your client service agreement, or any law that cannot be waived.

13Governing law

These Terms are governed by the laws of the State of Alabama and applicable federal law, without regard to conflict-of-law rules. Any consumer protection rights you have under the laws of the state where you live still apply.

14Changes

We may update these Terms from time to time. The "Last updated" date shows the latest version. Changes apply going forward and do not change a client service agreement you have already signed.

15Contact us